The airline launched transcontinental flights from its hub at Newark International Airport to Los Angeles in January, and then San Francisco in February. Furthermore, although the service from the crew was awesome, the food itself was lacking, and more reminiscent of a domestic first class trip from Houston to San Francisco than from Houston to Tokyo. United's B737-800 aircraft serve routes within North America. Change ). Change ), You are commenting using your Twitter account. Even on a relatively short flight from coast to coast, these made taking a nap extra comfortable. Eric Rosen is a travel writer based in Los Angeles who regularly contributes to National Geographic Traveler, Travel Leisure, Condé Nast Traveler and Bloomberg. Passengers can also take advantage of another privacy feature – Do Not Disturb indicators that they can illuminate for uninterrupted rest and relaxation. Thank you for being here, and for helping us bring you this content. Let me know in the comment section below! The seat shells are silver-colored and have a brushed-metal finish, while the blue seat cushioning and accents provide a bit of brightness. Finally, a pic of the big boy that flew us across the Pacific. United remains the only U.S. airline with Boeing 787-10s in its fleet, and is one of only a handful of carriers worldwide to operate the aircraft. As always, remember to keep living life one trip at a time! Passengers can snooze under Saks Fifth Avenue, United is phasing out Cowshed Spa kits for Sunday, EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change. The service I received from United was absolutely abominable and especially so for business/1st class, and frankly it was horrible for any human being in any class to be subjected to such humiliation, physical pain, and monetary deprivation (which was unreasonable because I was actually downgraded, not upgraded). After having had a quick but pleasant stay at the United Polaris Lounge IAH, it was time to board my flight to Tokyo. The overall aesthetic of the cabin is stylish and sleek. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. There were also snacks placed out for passengers to help themselves to from the galley during the rest of the flight. They then confused everyone by rebranding even their old business class product … Review: United Airlines 787-9 Business Class Los Angeles To London. This is from a trip that occurred in December 2019. Matthew Klint February 4, 2019 20 Comments. In the lavatory was a Sunday Riley face mist and hand cream, and an interesting “garment groom” spray that would help with spots and other needs for clothes. His focus areas include aviation, hotels, luxury trends, food and wine. One-way airfares between Los Angeles and Newark range from $659-$1,209. With a team of extremely dedicated and quality lecturers, united 777 business class review … The meal started with fresh fruit, Greek yogurt, and granola served with a selection of pastries. sconce-style lamps provide a sophisticated feel. The seats on the sides of the plane are alternately closer to the window or to the aisle, with a wide armrest on one side and a narrow one on the other. The system provides viewing recommendations based on the remaining flight time, and can even display a split-screen feature so that passengers can watch content while viewing the interactive flight map. His. I recently had the opportunity to experience business class aboard United’s 787-10 from Los Angeles LAX to Newark International. Review: United Polaris Business Class On The Boeing 777-300ER. United Business Class “New Polaris” 777-200. However, when I went back to the galley later, another flight attendant handed me two new bottles, so I am not entirely sure what happened. © 2021 Forbes Media LLC. The cheese plate was pretty basic, and nothing truly special. On the Boeing 787-9, an aircraft which will be amongst the last to receive “true Polaris”, business class is strikingly familiar. Each seat is 20.6 inches wide – slightly narrower than the Polaris seats aboard the airline’s 777-300ERs – and reclines to a fully flat bed up that is 78 inches long. However, as soon as we got clearance, we pushed back and got ready to head out to Narita. The service on my flight was prompt and efficient, if not entirely cordial. United typically offers free seats to journalists joining inaugural flights — as per TPG policy, we paid our own way, booking a multi-city economy itinerary for $1,384, upgraded to business class using one of my Premier 1K Global Premier Upgrades. Subscribe to stay updated with new posts, travel deals, and reviews! The seat controls feature a recline wheel. The old seats are comfortable, especially if traveling with someone, and … Couples traveling together should appreciate the intimacy of the so-called “honeymoon” seats that are closer together and shielded from the aisle by their larger armrests. It can also be folded in half for convenience. )Route: Houston (IAH) – Tokyo (NRT)Class of Service: Polaris Business Class. United’s 787-10 Dreamliners also feature Wi-Fi for purchase, which functioned very well on my flight from gate to gate. Airline: United AirlinesFlight No: UA7Aircraft: B777-200ERRegistration: N74007Seat(s): 2K & 2L (all to myself! ( Log Out /  The flight attendant that would be working our aisle came by and asked if there was anything I’d like to drink while boarding was going on. A review of United's Polaris Business Class on their B777-200ER from Houston to Tokyo I have not been paid by any entity in any way (financially, benefits) to write the following post. The sweet bites consisted of a small apple tart, a cheesecake bite, and a chocolate bite with granola or nuts. We boarded our United Dreamliner flight to Melbourne, the final leg of our round the world trip, after flying Sydney to Singapore with Singapore Airlines, … Hope you enjoyed it, follow us on our social media accounts located in the sidebar, and please share share share! The pre-arrival service had options of a cream cheese omelet, chicken katsu, or a fresh fruit and cereal. Overall, though, the experience was pleasant and productive – I was able to work, enjoy a full meal, watch some entertainment, and get short rest in, all before landing in Newark. This is the first United aircraft to feature the United … Not only was I lucky for the upgrade, but the Polaris Business Class was fairly empty, which meant that I would get the pair of seats to myself! Got a good view of the sky over the Pacific. The 11 rows are laid out in a 1 – 2 – 1 pattern so that each passenger has direct access to the … United… United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United … Unfortunately, there were simply too many things in my seat, so I ended up putting the throw blankets in the overhead bin to free up some space after I realized that it all wouldn’t fit in the footwell where the ottoman was. Airlines are quite limited in the international … Donate to our blog via PayPal! Don’t hold your breath wondering if the chicken was crispy; it wasn’t. United’s 787-9 has been reviewed many, many times by me. Thanks for reading! Anyways, next up was the main course. Eric Rosen is a travel writer based in Los Angeles who regularly contributes to National Geographic Traveler, Travel Leisure, Condé Nast Traveler and Bloomberg. Then, about 90 minutes before landing, flight attendants passed out roast-beef wraps and tomato-mozzarella sandwiches. In "Reviews" You can now fly the complete United Polaris Business Class experience on the Boeing 777-300ER. … This was followed by the also customary warm mixed nuts, along with a beverage service. This was served with your choice of warm croissants or cinnamon roll, and your choice of drink. I reviewed … I headed to the front of the cabin to check out the snacks out on display to nibble on if you were feeling peckish throughout the flight. “You have a choice of lounges, either Singapore Airlines or Air New Zealand”, the check-in assistant tells me. He is also one of the nation’s foremost experts on airline, hotel and credit card loyalty programs. On my morning itinerary, the crew came by with orange juice, water and Prosecco as passengers boarded. Here’s how my experience in Polaris rated. Some side seats are more private than others. That fare included my flight from Newark (EWR) to San Francisco and onward to Papeete in the W fare class, which is required for GPUs, along with a discount-economy flight from SFO to Newark following my French Bee A350 leg from Tahiti to San Francisco at the end o… The recline is awkward, the positioning limited. United has since also put the plane into service from Newark to various European destinations including Barcelona, Brussels, Dublin, Paris, and Frankfurt. Change ), You are commenting using your Facebook account. Our new, extra-spacious United Business seat was designed for comfort and convenience, whether you want to relax or work during your flight. The new flatbed business/first seats on United's 757's are awful. At one point, the flight attendant helping me claimed they had run out of water when I asked if she could refill my bottle. Change ), You are commenting using your Google account. It features beautifully contoured two-tone leather, a six-way … Every dollar and dime helps us continue flying, which allows us to provide this awesome content to you! United Airlines first started talking about its revamped “Polaris” business class product quite a long time ago. Want to help us bring you more content? After getting my passport reviewed at the gate, I was allowed to board UA7, bound for Tokyo Narita! Naturally, I moved over to 2L to peek out the window and get views of the airport. The entertainment system is good, but the seats themselves are awful. The airline is currently replacing its Soho House Cowshed Spa amenity kits with ones stocked with trendy Sunday Riley products. The business - class section aboard United ’s 787 -10 consists of a single cabin with 44 seats. After we were allowed to walk around, I got up and went to the lavatory to change into comfortable clothes to sleep in on the way to Tokyo. The 11 rows are laid out in a 1 – 2 – 1 pattern so that each passenger has direct access to the aisle. I then pretended to sleep again, and then went back to the lavatory to change back into my clothes and waited for the pre-arrival service, snapping a pic of the skies near Japan. I had to wake up at the criminal hour of 3:30AM to catch my 5AM flight up to Houston, and if you don’t know, I love my sleep, so I was hoping to catch some shut-eye on this 12 hour flight. Delta One Suites. I managed to snap a few pics of the traffic at NRT. United uses B/E Aerospace Diamond seats, which are also used … Just donate to bloxfilm1@gmail.com, on PayPal, and you’re good to go! When you compare the food on United versus the business class meals served on foreign airlines, you’ll note the HUGE difference. Stay tuned for my upcoming review of flying All Nippon Airways from Tokyo Narita to Beijing Capital Airport! Not really a sign of quality, but much better than the disposable cups they used to serve the pre-departure drinks in, especially in their flagship premium product. After lying to myself that I slept for roughly three hours, I got up and walked around the cabin to stretch my legs and get the blood flowing. I will say, however, that the Polaris Lounge experience greatly increases the overall Polaris experience, and is truly the highlight of this trip, besides getting an unexpected free upgrade. The aircraft also features some of United’s latest seating options, including much-lauded Polaris fixtures in business class, as well as the airline’s recently introduced Premium Plus premium economy seating. After getting back to my seat, the meal service started. The seat controls are intuitive, featuring some preset positions and a wheel that passengers can use to adjust the recline. That’s a good thing on a flight you just want to sleep on. But the amenities and service have been upgraded to the Polaris standard. ( Log Out /  on Review: United Airlines B777 Polaris Business Class | IAH-NRT, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Review: United Polaris Lounge IAH | BloxfilmOne, Review: United Express E175 First Class | HRL-IAH – BloxfilmOne Travel, Review: United Club IAH | Terminal C North – BloxfilmOne Travel, Review: United Polaris Lounge IAH | BloxfilmOne – BloxfilmOne Travel, Review: United Club NRT – BloxfilmOne Travel, Review: ANA A320neo Economy Class | Tokyo to Beijing – BloxfilmOne Travel, Review: Air China Transit Lounge PEK Terminal C – BloxfilmOne Travel, Review: Air China Transit Lounge PEK Terminal C, RGV Deal: RGV to Madrid for $670 RT (Feb-Mar 2021), RGV Deal: RGV to Nashville for $165 RT (Jan and Feb 2021). Here's my trip report from United Airlines Domestic First Class onboard an Airbus A320, for my flight from Washington Reagan (DCA) to Chicago O'Hare. HRL-IAH | United Club IAH Terminal C North | United Polaris Lounge IAH | IAH-NRT | United Club NRT | NRT-PEK | Air China Transit Lounge PEK Terminal C | PEK-PVG | Air China Premium Lounge PVG| PVG-SFO | SFO-IAH. Possibly the most comfortable way to get between the U.S. and Brazil. Well, as it turned out, it was not quite Polaris as the new seats have not been deployed on the Australian routes yet (not yet confirmed, this is expected to happen before the beginning of 2020). As soon as boarding had concluded, we sat for a while since there was some weather passing through the Houston airport area, which I had seen at the United Club IAH Terminal C North. © BloxfilmOne Travel 2020. Although I understand the slow-natured pace of retrofitting cabins on their long-haul aircraft, this older 2-2-2 configuration simply doesn’t hold up against the other major players in long-haul travel. In this article, I will give you a breakdown of what you can expect when flying first class with United Airlines on domestic routes when it comes to things like the seats and meals. We’re also huge fans of Delta One Suites (check out our review of the Shanghai … They have the same level of service and are … If you are flying to – or around – the USA, there’s a good chance the best deals on business class travel will include options to fly with United Airlines.In fact, it’s the third-largest airline in the world, so it figures prominently on flight lists to far-flung places as well. What are your thoughts? ( Log Out /  I then took time to peek inside the Star Wars amenity kit, which highlights United being the official airline for the final Star Wars movie. Note: United first class on domestic routes is the same as “business class… After boarding, I found my seat and got settled in for the hop over to Narita. Most airlines have outdated cabins on their 767s, while United is installing their newest and best business class seats on them; United has done something unique with their 767s, by putting … I have not been paid by any entity in any way (financially, benefits) to write the following post. I then took a look at the menu for this route, which comes in English or Japanese, and includes the booze list for those of y’all that want to sleep comfortably on the flight 😉 (please drink responsibly, for the people flying with you and cabin crew)! I flew United's new Polaris cabin for the first time - here's my full flight experience! My flight from Los Angeles to London on United was a comfortable, consistent, and frankly boring. By clicking submit, you agree to share your email address with the site owner and Mailchimp to receive marketing, updates, and other emails from BloxfilmOne Travel. Enter your email address to follow BloxfilmOne and receive notifications of new posts by email. The tray table slides out from under the entertainment screen and is large enough to hold a laptop when fully opened. Any airline, lounge, and/or loyalty program policies may have changed since then. They offer substantially more privacy than any of the carrier’s other offerings, and with a 1-2-1 arrangement, there’s an opportunity for passengers traveling together to grab center se… If at any point throughout the flight you’re feeling hungry enough for a warm snack, you can ask a flight attendant to prepare a mid-flight snack; you can choose a hot noodle cup, stir-fried chicken and mushrooms with rice, or a grilled cheese sandwich with tomato soup. A small hiccup in the grand scheme of things was the entertainment system needing to be rebooted due to the wifi not connecting, but after that it was smooth sailing. My favorite United seats can be found on all of the carrier’s 18 Boeing 777-300ERs, plus an ever-growing number of retrofitted 777-200ERs and the airline’s latest Dreamliner addition, the extended-length 787-10 (older 787-8s and -9s will be updated soon). However, it can still fly up to 7,300 miles or so, which puts many international long-haul routes well within its operating distance. After concluding the service, we all got ready to end this 12 hour journey from a rainy Houston into a rainy Tokyo Narita. For another comparison, are my starters (mezze, soup, and salad) from a Turkish Airlines flight from Houston (IAH) to Istanbul (IST) in May 2017. United first introduced their new business class, Polaris, back in June of 2016. The service was friendly though, and I very much appreciated that! The eggs and chorizo were a good breakfast choice. There were some chips, some of the sweet bites, fruit, mixed nuts, instant noodle cups, cheese plates, and water bottles (not all seen here). I opted for the seared beef short rib, which came in a wine sauce and white rice with veggies. I opted for the chicken katsu, which was of course nowhere near authentic. Service started with the customary warm towel! The 787-10 offers the same next-generation fuel efficiency and jetlag-fighting features as the smaller 787-8s and 787-9s, including quieter engines, better cabin pressurization and humidity for passenger comfort, lighting systems that help travelers adjust their circadian rhythms to new time zones faster, and larger windows to let in more natural light than conventional jets. Now I was extremely happy to see that the signature Polaris Gel Pillow was at every seat, which is a great change on United’s part versus having to request it and hoping there was still one left. United (and partners under its United … This aircraft has a configuration of 16 First Class seats, 48 Economy Plus seats, and 96 Economy Class seats. The 787-10 is the largest of the Dreamliner family – 18 feet longer than the 787-9 and 38 feet longer than the 787-8. I opted for the stir-fried chicken option, and was not disappointed. As on the airline’s international flights, Polaris passengers on transcontinental routes can expect cushy amenities including Saks Fifth Avenue bedding and pillows. Use the unsubscribe link in those emails to opt out at any time. The business-class section aboard United’s 787-10 consists of a single cabin with 44 seats. Please reload the page and try again. Back in January, United became the first U.S. airline to operate the 787-10 version of Boeing’s Dreamliner. Next were the starters, which consisted of your choice of bread (I chose garlic and pretzel), a very basic and disappointing spinach salad with pomegranate açai vinaigrette, and smoked duck with farro salad and brined carrot sticks. 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